Terms & Conditions
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Booking Terms & Conditions

Welcome to Planurholiday!

We look forward to the opportunity to act as your booking agent for your travel needs. These terms and conditions (the Agreement) describe what you are legally entitled to expect from us when you make your travel purchase, in addition to your obligations as our customer.

The terms 'we', 'us' and 'our' refer to Planurholiday. The term 'you' refers to the customer visiting our website for booking a reservation or even using our services.

The whole-sole purpose of this site is to assist customers to determine the availability of travel goods and services, gather travel information, make legitimate flight bookings and transacting business.

By using this site, either to book your travel itinerary or to review information, you agree to these Terms & Conditions and acknowledge command on any travel reservation made with us. However, if you do not agree with any of the points mentioned in the T&C, you should not use the website or go ahead with any travel bookings with us.

We have the authority to amend these Terms & Conditions at any time without prior notice. All the amended terms automatically take effect when these Terms & Conditions are updated. Your continuation to use this website post the changes made signify your acceptance to the changes. You are requested to check these pages repeatedly to review any changes.

Any and all proclamations in these Terms & Condition related to Planurholiday are also declared on behalf of our parent companies, affiliated as well as subsidiaries, including all disclaimers.

INTRODUCTION
IMPORTANT NOTICE
WAIVER
INDEMNIFICATION
RELEASE
PRIVACY AND PROTECTING YOUR SECURITY
SITE USAGE AND TICKET PURCHASE
PREOTECTING YOUR SECURITY
SITE USAGE AND TICKET PURCHASE
RESOLUTION OF DISPUTES
GOVERNING LAW; SUBMISSION TO JURISDICTION
PROHIBITED ACTIVITIES
BOOKING PROCESS
PRICING, FEES/TAXES AND PAYMENTS:
FOR INTERNATIONAL TRAVELLERS
LINKS
CHANGES TO FLIGHTS ALREADY PURCHASED
CANCEL AND EXCHANGE
MULTIPLE AIRLINE ITINERARIES
PAYMENT ACCEPTANCE POLICY
CREDIT/DEBIT CARD PAYMENTS
CREDIT CARD DECLINES
SEATS, MEALS, FREQUENT FLYER AND OTHER SPECIAL REQUESTS
BAGGAGE POLICY AND FEES
BAGGAGE POLICY ON CONNECTING FLIGHTS
AIRLINE OPTIONAL SERVICES AND PRODUCTS
AIRLINES SCHEDULE CHANGES/FLIGHT CANCELLATIONS
OVERBOOKING OF FLIGHTS
UNACCOMPANIED MINOR
VISA AND ENTRY REQUIREMENTS
GENERAL RESTRICTIONS
TICKET PROCESSING ERRORS/ISSUES DISCLAIMER
ITINERARY RE-CONFIRMATION
NOTICE - TICKET POLICIES, RULES AND RESTRICTIONS
IMPORTANT TRAVEL INFORMATION
TIME ALLOWANCE FOR AIRLINE CHECK-IN
ONLINE CHECK IN
BAGGAGE RULES AND FEES
SEATS
VOLUNTARY CHANGES
INVOLUNTARY CHANGES (CHANGES DONE DIRECTLY BY THE AIRLINE)
FARE CHANGES
TERMS AND CONDITIONS
CUSTOMER SUPPORT